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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristen Scheel

Kristen Scheel

October 14, 2024

5  out of  5
rating by Kristen Scheel
"Matt was super helpful and flexible. He made the process of switching to State Farm seamless."
We responded:
"Kristen - Thank you for doing business with our office! I am glad Matt was able to provide you a great experience in switching your Auto insurance to State Farm! "
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Jack Guinter

October 8, 2024

5  out of  5
rating by Jack Guinter
"Great service"
We responded:
"Jack - thank you so much for the review - I am glad you had a good experience with our office! "
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Scott Schneider

August 30, 2024

5  out of  5
rating by Scott Schneider
"Very professional...everything was explained in detail."
We responded:
"Scott - We appreciate the review! Thank you for trusting us with your insurance! "
Profile photo of Cindy Dannelley

Cindy Dannelley

July 23, 2024

5  out of  5
rating by Cindy Dannelley
"Very thorough in explaining our policies and suggested ways to save us some money. Krista was so easy to talk to. Thanks for reaching out!"
We responded:
"Thanks for taking time to meet with Krista, Cindy! We are glad you found it worth your time! If you need anything let us know! "
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Mike Mosier

June 25, 2024

5  out of  5
rating by Mike Mosier
"Excellent service super helpful!!!!"
We responded:
"Appreciate the review and coming on board Mike! "
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Brandon Beech

June 11, 2024

5  out of  5
rating by Brandon Beech
"Matt was great to work with and saved me a lot of money. Quick and easy!!!"
We responded:
"That's wonderful to hear! I'm glad Matt was able to provide you with great service and help you save money. If you have any other questions or need further assistance, feel free to let me know!"
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Hunter Leet

March 28, 2024

5  out of  5
rating by Hunter Leet
"Every time i call in i get Jane on the line and i just have to say that she is so friendly and truly cares that i have the best coverage for what i need and can afford. Whenever i'm looking at making a new purchase she always makes sure i understand my quote and what coverages i'm paying for and what the best coverages are for what i can do, all around 6 out of 5 star experience whenever i call in!"
We responded:
"Thank you for taking the time to share your positive experience with Jane! We greatly appreciate your feedback and are thrilled to hear that she has been providing exceptional customer service. We will make sure to pass along your kind words to Jane and recognize her for her dedication in ensuring you have the best coverage that suits your needs and budget"
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Donald White

March 4, 2024

5  out of  5
rating by Donald White
"Matt was great he simplified everything for me and thanks for the call and the quote to the person who initiated this sorry I forgot your name"
We responded:
"So glad that you had a pleasant experience with Krista! Krista always goes the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your kind feedback, Donald!"
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J W

January 22, 2024

5  out of  5
rating by J W
"Krista is very nice and extremely professional. Thank you Krista"
We responded:
"Thank you for the kind words! Krista does a great job for our office! "
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Dorthea Morgan

January 13, 2024

5  out of  5
rating by Dorthea Morgan
"Easy to work with and very accommodating"
We responded:
"Thank you Dorthea! We appreciate you trusting us with your Auto insurance and Renters insurance! "
Profile photo of Sharon Distasi

Sharon Distasi

December 7, 2023

4  out of  5
rating by Sharon Distasi
"Had a very beneficial review of our policies with Krista. I recommend others do the same."
We responded:
"Sharon, thank you for the review! I am glad you found your review with Krista beneficial! We know insurance is not always they most exciting thing to speak about, so we appreciate you taking time out of your day to make sure you have a plan tailored your specific needs! "
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Patricia Schrader

November 21, 2023

5  out of  5
rating by Patricia Schrader
"Krista was very professional in explaining the changes in my policies. In addition, she is going “the extra mile” by consulting with others on a particular topic. I look forward to those results."
We responded:
"I am glad that you found your experience with Krista to be a good one Patricia! Thank you so much for the review and choosing our office to take car of all your insurance needs! "
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Mary Trafford

October 18, 2023

5  out of  5
rating by Mary Trafford
"Very polite and informative. When I hit my deer-everything was taken care of."
We responded:
"Thank you for the review, Mary! We're happy we could help you throughout that situation. We appreciate you sharing your experience."
Profile photo of Hunter Austin

Hunter Austin

October 17, 2023

5  out of  5
rating by Hunter Austin
"Was very helpful and seemed like he genuinely wanted to give me and my fiancé the best deal he possibly could. Highly recommend"
We responded:
"Hunter, we're delighted to hear that you had a positive experience with our team! Your satisfaction is our top priority, and we're thrilled to know that we could provide you and your fiancé with the best possible deal. Thank you for your recommendation, and we look forward to serving you again in the future."
Profile photo of Gigi Kilroe

Gigi Kilroe

October 11, 2023

5  out of  5
rating by Gigi Kilroe
"I forgot to mention that Krista was wonderful! She took time and care in explaining everything about my car and home insurance policies. We went over every item to see if anything needed to be added, or changed. I have been with State Farm for years, and would never go anywhere else! If you are in need of an insurance agent, please reach out to Chad Jacobson and his staff!"
We responded:
"Thank you for your wonderful review, Gigi! We're delighted to hear that Krista provided excellent service in explaining and reviewing your policies. It's fantastic to have you as a loyal State Farm customer, and we truly appreciate your recommendation of our services to others."
Profile photo of Jacqueline Kaiser-Rist

Jacqueline Kaiser-Rist

October 9, 2023

5  out of  5
rating by Jacqueline Kaiser-Rist
"They are always very helpful, upfront and honest."
We responded:
"Thank you for the kind words, Jacqueline! We truly appreciate your review!"
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Phillip Gingery

August 11, 2023

5  out of  5
rating by Phillip Gingery
"Very informative meeting, we appreciate the time you took with us and explaining all the new things that were not in our previous policy"
We responded:
"Thank you for the wonderful review and for your kind words recognizing our efforts to go the extra mile to provide you with the customer care that you deserve, Phillip! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Brennan Castello

August 11, 2023

5  out of  5
rating by Brennan Castello
"Krista was incredibly knowledgeable and was able to answer any question I had along with making sure i got the best coverage possible!"
We responded:
"Thank you for the wonderful review and kind word recognizing Krista's efforts to provide you with the insurance you need at a value you deserve and great customer care, Brennan! Krista goes the extra mile! We truly appreciate your feedback and we look forward to the opportunity to assist you with any of your future insurance needs!"
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Tara Hassinger

July 11, 2023

5  out of  5
rating by Tara Hassinger
"Extremely helpful and put my mind at ease."
We responded:
"Tara thank you so much for the review! I am glad Krista was able to help you get your Auto insurance set up! We look forward to having you as part of our State Farm family! "
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Mark Worthington

June 13, 2023

5  out of  5
rating by Mark Worthington
"Chad went through the new policy and explained it very well. We have never had another agent do this. Very good Chad!!!"
We responded:
"Mark we appreciate the review and kind words! Thank you for trusting us with your auto insurance, home insurance, and camper insurance! Great seeing you as always! "
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Robert Montgomery

May 9, 2023

5  out of  5
rating by Robert Montgomery
"I had a very good meeting with Krista Yoder. She found extra coverage at similar prices using discounts. My coverage is now in better shape."
We responded:
"So glad that you had a pleasant experience with Krista! Krista always goes the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your kind feedback, Robert!"
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Michael Zechman

April 19, 2023

5  out of  5
rating by Michael Zechman
"The insurance rep was very nice and helpful on the phone. She spent about 35 minutes on the phone with me explaining all my policies. She never once pushed me to buy more insurance. She genuinely tried being helpful and serving my individual needs. Would highly recommend this process to any existing or potential star farm client."
We responded:
"Thank you for taking the time to share your experience with our agency, Michael! We truly appreciate your recommendation of our services to others."
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James Wiggins

April 18, 2023

5  out of  5
rating by James Wiggins
"Awesome agent to work with, everything was smooth and the transition from providers was seamless. Chad is very personable and helps walk through the entire policy. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience with our agency, James! We truly appreciate your recommendation of our services to others. "
Profile photo of Melissa Segraves

Melissa Segraves

March 2, 2023

5  out of  5
rating by Melissa Segraves
"Had a great first meet and greet. Very personable and friendly. Great to work with."
We responded:
"Thank you for taking the time to share your experience with our agency, Melissa! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your kind feedback and look forward to the opportunity to assist you with any of your future insurance needs!"
Profile photo of Jeannette Cochran

Jeannette Cochran

February 10, 2023

5  out of  5
rating by Jeannette Cochran
"Krista was very nice. She explained things well. I thank her for everything"
We responded:
"Krista strives to provide you with the customer care that you deserve, Jeannette! Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing Krista's efforts. It is always our pleasure to be able to assist you with any of your insurance questions or needs."